What is CAPS?

Simply described it is an IT communications gateway between the UK body shops and their work provider and insurers customers. CAPS therefore is able to present a common, secure and virus free business view of all motor claims information to an Insurer from what is today a very fragmented UK bodyshop repair community. CAPS therefore seamlessly connects multiple bodyshops to their insurer/work providers as if they all had the same IT management system.

Why CAPS?

There is an ever increasing need by the work provider and their policyholders for accurate and timely motor claims status information. The work provider’s response to these needs has been to introduce time consuming labour intensive web based manual update systems that continues to increase the overhead costs of their bodyshop networks with double entry key data and largely unnecessary duplicated effort. CAPS is a bodyshop led IT initiative that automates this information transfer to lower their overhead costs whilst seamlessly delivering more accurate and timely information to the work provider.